Cookie Policy
Short version: by default we only use what the site needs to work — remembering your language, your cookie choice and your order session. We do not use advertising cookies, and we do not run analytics on inmemoriamfilm.com. If we ever add either, it will be off until you switch it on, and refusing will be as easy as accepting.
Essential storage (always on)
These are needed to provide the service you ask for, so the law does not require consent for them (ePrivacy Directive Art. 5(3); in the UK, PECR regulation 6 as amended by the Data (Use and Access) Act 2025).
| Name | Type | Purpose | Kept for |
|---|---|---|---|
| im-cookie-consent | Local storage | Your cookie choice, so we do not ask on every page | Until deleted |
| im-order-token:{order} | Local storage | The private key to your order, so you can come back to it without an account | Until deleted (the order itself is deleted after 30 days) |
| im-current-order | Local storage | Which order you were working on, to reopen it | Until deleted |
| im-theme | Local storage | Light or dark appearance, if you chose one | Until deleted |
| im-color-scheme | Local storage | Light or dark appearance of shared controls | Until deleted |
| im-site | Cookie | The region you picked in the switcher (only the site code, e.g. en-gb), so we can offer a link back to that site. It never redirects you | 1 year |
| im-help-chat | Session storage | The help chat conversation while the tab is open | Until the tab is closed |
| CognitoIdentityServiceProvider.* | Cookie | Sign-in session — staff only (the admin panel); families never sign in | Up to 30 days |
im-site is set only when you pick a region in the switcher (United States, United Kingdom, Deutschland, Magyarország). It holds the site code and nothing about you, is kept for a year, and is used only to offer you a link back to the site you chose. We never redirect you because of it.
Optional storage (off unless you agree)
None today. inmemoriamfilm.com runs no analytics and no advertising tags. If we add measurement, it will be listed here first and stay off until you switch it on.
If we add measurement later
- Everything non-essential starts denied. We set Google Consent Mode v2 defaults to denied before any Google tag loads, and use the basic implementation: no data is sent to Google until you accept.
- “Reject” and “Accept” will be equally visible, and you can change your mind at any time from the link in the footer.
- No remarketing or audience lists are built from visits to memorial pages. Advertising platforms treat bereavement as a sensitive topic, and so do we.
Controlling storage yourself
You can delete cookies and site data in your browser settings at any time. If you delete the essential items, the site will ask for your language and cookie choice again. Questions: privacy@inmemoriamfilm.com.
Sources we checked
- Guidance on the use of storage and access technologies — ICO, 29 April 2026 (read 5 October 2026)
- What are the exceptions? — ICO (read 5 October 2026)
- Set up consent mode on websites — Google for Developers (read 5 October 2026)
- Consent mode overview — Google for Developers (read 5 October 2026)